| Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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Normal member in user
     posts: 11 since: 30 Nov, 2003 |
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1. Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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| since the latest component updates (april + november) my systems didn't boot : Trap 000e NVCHOOK.SYS ver 1.21 I replaced NVCHOOK.SYS with an older version (1.20) and everthing seems to be OK. I 'detected' an undocumented parameter for NVCHOOK.SYS ver 1.21 . "/EX:xxxx" = "size given for exclude file heap" !? Playing around with this parameter my computer boot up again. xxxx < 1230 : Trap 000e NVCHOOK.SYS xxxx > 1260 : NVCHOOK has loaded but Trap 000e OS2KRNL xxxx = 1250 : succes ! Any idea about this parameter ? Geert |
| Date: 10 Nov, 2004 on 10:32 |
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Normal member in user
     posts: 11 since: 30 Nov, 2003 |
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2. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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| Information received from Norman Anti Virus : /Q |Quiet, don't print copyright info when booting.
/EX:size Set the size of memory to be allocated for the exclude list. Size is the number of bytes to set aside for the exclude list heap. The minimum value to set aside is 1024 bytes, the maximum is 65535 bytes (64kB). The default size is 4069 (4kB). For most users 4kB should be more than sufficient, you may want to adjust this parameter if you know that you have very few or a lot of entries in the exclude list. | Geert
geert (10 Nov, 2004 10:32): since the latest component updates (april + november) my systems didn't boot : Trap 000e NVCHOOK.SYS ver 1.21I replaced NVCHOOK.SYS with an older version (1.20) and everthing seems to be OK. I 'detected' an undocumented parameter for NVCHOOK.SYS ver 1.21 . "/EX:xxxx" = "size given for exclude file heap" !? Playing around with this parameter my computer boot up again. xxxx < 1230 : Trap 000e NVCHOOK.SYS xxxx > 1260 : NVCHOOK has loaded but Trap 000e OS2KRNL xxxx = 1250 : succes ! Any idea about this parameter ? Geert
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| Date: 15 Nov, 2004 on 10:07 |
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Premium member in user
     posts: 124 since: 20 Nov, 2003
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3. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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Hi geert, after downloading and applying the latest upgrades for Norman Antivirus, I noticed several programs crashed unexpectedly. I did not have the crash on boot you're reporting on NVCHOOK. Yesterday I was enabling Full Hardware Detection at the boot options menu, and suddenly NVCHOOK crashed at boot.Hence my first question: do you have Full Hardware Detection always enabled? Then I REMmed NVCHOOK out of config.sys, so I was able to boot with Full Hardware Detection enabled, and suddenly all the application crashes were gone. Unexpectedly, Norman Antivirus was still working correctly, even with the on-acces scanner enabled. Hence my second question: what is the purpose of NVCHOOK? Are others experiencing these crashes? Is Norman aware of these problems? Thankyou! Bye Cris |
| Date: 16 Nov, 2004 on 11:44 |
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Normal member in user
     posts: 11 since: 30 Nov, 2003 |
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4. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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| hei Cris, yes, Full Hardware detectionallways enabled. I also REM'd NVCHOOK before I found that undocumented parameter Purpose of NVCHOOK : I think it will something HOOK; maybe it keep the program running during an update I guess. because the developer can not reproduce some errors they need a max of input! Geert |
| Date: 16 Nov, 2004 on 13:00 |
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Premium member in user
     posts: 124 since: 20 Nov, 2003
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5. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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Hi Geert, thankyou for your reply! I have written to Norman's support, but have had no reply 'till now. What is the address of the developers?Thankyou! Bye Cris |
| Date: 19 Nov, 2004 on 09:42 |
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Normal member in user
     posts: 11 since: 30 Nov, 2003 |
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6. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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| He Cris, I use this address in The Netherlands! Answer in 2 or 3 days! Björn Leenen Norman / S.H.A.R.K. BV Postbus 159 2130 AD Hoofddorp Tel +31(0)23-7890222 Fax +31(0)23-5613165 mailto: support@norman.nl geert
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| Date: 19 Nov, 2004 on 14:31 |
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Premium member in user
     posts: 124 since: 20 Nov, 2003
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7. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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Hi Geert, thankyou very much for the address! If I don't receive any reaply in the following days I'll write to that address.Thankyou! Bye Cris |
| Date: 19 Nov, 2004 on 16:14 |
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Premium member in user
     posts: 124 since: 20 Nov, 2003
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8. Re:Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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Hi Geert, I had a reply from Norman, though it's not what I had hoped to see: they say my country (Italy) isn't one of those european countries serviced by their "customer satisfaction" program. I think this is an automated reply, and they probably didn't even read my message. I'll try writing to the support address you sent me... hope they'll reply in english  Thankyou Bye Cris |
| Date: 22 Nov, 2004 on 10:13 |
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| Undocumented parameter Norman Virus Control : NVCHOOK.SYS /EX: |
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| All times are CET+1. |
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